Effective Date: 27 July 2026
1. Introduction
Barry & Knight (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, process, and safeguard your personal data when you visit our website (barryandknight.co.uk) or engage with our estate and letting agency services across East London, Essex, and surrounding regions.
We operate in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Data Controller Contact Details
For the purpose of UK data protection laws, the data controller is Barry & Knight.
- Registered Address: 419 Wick Lane, Bow, London, E3 2PW
- Phone: +44 2036 486 054
- Email: info@barryandknight.co.uk
3. Information We Collect
We may collect and process the following types of personal data:
- Identity Data: Full name, title, date of birth, photo identification, and proof of Right to Rent status.
- Contact Data: Email address, telephone numbers, postal address, and property address.
- Financial Data: Bank account details, proof of funds, income verification, and employment references (for tenant vetting, landlord management, and buyer affordability checks).
- Property Data: Information regarding properties you own, buy, rent, or view through us.
- Technical & Usage Data: IP address, browser type, device information, operating system, and how you interact with our website via analytics and cookies.
4. How We Collect Your Personal Data
We collect personal information through:
- Direct contact (form submissions, telephone enquiries, email correspondence, or office visits).
- Registration forms for property valuations, viewings, or landlord services.
- Independent referencing agencies and credit check providers.
- Third-party portals (such as Rightmove, Zoopla, or PrimeLocation) when you submit an enquiry through them.
5. How We Use Your Data & Legal Bases
We process your personal information under the following lawful bases:
- Performance of Contract: To execute agreements such as letting agency contracts, sales representation, tenancy agreements, and property management.
- Legal Obligation: To carry out Anti-Money Laundering (AML) checks, Right to Rent verifications, and compliance with property regulation.
- Legitimate Interests: To improve our services, respond to general property enquiries, and provide relevant market updates.
- Consent: Where you have explicitly opted in to receive marketing newsletters or promotional updates.
6. Data Sharing & Third Parties
We do not sell your personal data. We may share necessary personal information with trusted third parties solely to fulfill our services:
- Tenant referencing agencies and credit reference bureaus.
- Contractors, maintenance engineers, and inventory clerks for managed rental properties.
- Mortgage brokers, legal conveyancers, and surveyors with your explicit consent.
- Regulatory bodies, law enforcement agencies, or legal advisers where required by UK law.
7. Data Retention & Security
We maintain appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, or disclosure. We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by statutory record-keeping regulations (e.g., HMRC financial records kept for up to 7 years).
8. Your Legal Rights
Under UK data protection laws, you have the right to:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure (“Right to be Forgotten”): Request deletion of your data where no overriding legal basis exists.
- Restriction & Objection: Object to or restrict the processing of your personal data.
- Withdraw Consent: Withdraw consent at any time where processing relies on consent.
To exercise any of these rights, please email us at info@barryandknight.co.uk.
9. Complaints
If you have concerns about how we handle your personal data, please contact us first. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
